FAQ

AJ77 Frequently asked questions —
Answers to all questions in Bengali

From registration to withdrawal — everything you want to know about AJ77 is answered right here, in plain English.

50+
General questions
8
Topic-based categories
24/7
Live support
Bengali
Language support
Help center

AJ77 FAQ — What would you like to know?

Click on the categories below to go directly to the answers you need.

Registration & Account

Everything you need to know about opening an AJ77 account, KYC verification, age requirements, the prohibition on multiple accounts, and account closure.

Deposits & Withdrawals

Full details on deposit methods via bKash, Nagad, and Rocket, minimum and maximum amounts, withdrawal timeframes, and the withdrawal process.

Bonuses & Promotions

Welcome bonus, cashback, free bets, reload bonus, and VIP points — terms and usage details for all available bonuses.

Games & Betting

Slots, Live Casino, Sports Betting, Bingo — a complete guide to game rules, understanding odds, and how to place bets.

Mobile app

Answers to questions about the AJ77 app download, installation, login issues, notification settings, and the latest app updates.

Security & Privacy

Password resets, 2FA setup, account locks, protecting your personal information, and how to stay safe from phishing.

Registration & Account

Account Questions

All you need to open an AJ77 account is an active Bangladeshi mobile number and to be 18 or older. During registration, you'll provide your name, mobile number, password, and date of birth. In some cases, you may be asked to upload a photo of your ID — this is part of the KYC verification process.

No. Under AJ77's policy, each person may only hold one account. Creating multiple accounts using the same name, mobile number, or device may result in all accounts being permanently closed and any balance being forfeited.

Log in to your account, go to the Profile section, and upload photos of the front and back of your national ID or passport. Verification is usually completed within 24 to 48 hours. Once KYC is done, your withdrawal limit increases and you gain access to all platform features.

For security reasons, your registered mobile number cannot be changed on your own. Please contact AJ77 support and submit a certified copy of your ID to request this change. Name changes are typically processed after a repeat KYC verification.
Deposits & Withdrawals

Payment Questions

The minimum deposit on AJ77 is BDT 500. This limit applies equally to bKash, Nagad, and Rocket. Minimum amounts may differ for crypto deposits — contact support for details.

After a successful payment via bKash, Nagad, or Rocket, your AJ77 account balance is usually updated within 1 to 5 minutes. Occasionally, bank server delays may cause a slightly longer wait. If more than 15 minutes have passed, contact support with your transaction ID.

Withdrawal requests are typically processed within 1 to 3 hours. During peak hours or on public holidays, it may take a little longer. Withdrawals may be delayed if KYC verification is not complete. First-time withdrawals may require additional verification.

Withdrawals from AJ77 must be made using the same payment method you used to deposit. For example, if you deposited via bKash, your withdrawal must also go through bKash. This is AJ77's policy to prevent money laundering. The minimum withdrawal amount is BDT 1,000.
Bonuses & Promotions

Bonus-related questions

After your first deposit as a new member, the welcome bonus is automatically credited to your account. The bonus amount depends on the size of your first deposit. Wagering requirements must be met before you can withdraw the bonus — for details, On the promotions page here.

A wagering requirement is the condition that specifies how many times you must bet the bonus amount before you can withdraw it. For example, a BDT 1,000 bonus with a 10x wagering requirement means you need to place a total of BDT 10,000 in bets before the bonus can be withdrawn. The bonus balance cannot be withdrawn until this condition is met.

AJ77 offers a cashback bonus calculated as a percentage of your daily losses. Cashback is typically credited to your account the following morning. Wagering requirements on cashback bonuses are generally low, and in some cases the cashback can be withdrawn directly.
Games & Betting

Game Questions

AJ77 offers betting on more than 30 sports, including cricket, football, tennis, badminton, basketball, volleyball, table tennis, and kabaddi. Live betting is available for cricket matches featuring Bangladesh and India.

AJ77 Live Casino lets you play Baccarat, Blackjack, Roulette, Dragon Tiger, Teen Patti, and Andar Bahar with real dealers. All games are streamed in HD video, with the option to play alongside Bengali-speaking hosts.

AJ77 has over 1,000 slot games — from classic 3-reel slots to 5-reel video slots, Megaways, and jackpot slots, all from the world's top software providers. You can also try any game for free in demo mode.
Mobile app

App Questions

To download the AJ77 mobile app, visit the AJ77 website's App page Go to the site and click the download link for Android or iOS, depending on your device. Android users will need to enable installation from "Unknown Sources" to install the APK file.

Yes, the AJ77 iOS app works on both iPhone and iPad. If it is not available on the App Store, you can download it directly from the AJ77 website. You can also access AJ77 through Safari for an experience that is nearly identical to the app.

Start by fully closing the app and relaunching it. If the problem persists, uninstall and reinstall the app. Make sure your internet connection is stable. If none of that helps, switch to the browser version of the website and contact AJ77 Support.
Security

Security Questions

Yes, AJ77 is a licensed and regulated online gaming platform. All transactions are secured with SSL 256-bit encryption. AJ77 servers undergo regular security audits, and a certified Random Number Generator (RNG) is used to ensure fair game outcomes.

On the login page, click "Forgot password?" Enter your registered mobile number, verify the OTP, and set a new password. The whole process takes under 2 minutes. Your password should be at least 8 characters long and ideally include a mix of numbers and special characters.

Change your password immediately and contact AJ77 Support. The support team will temporarily lock your account and investigate. If any unauthorized transactions occurred, file a claim with supporting evidence to request a refund. AJ77 will never ask for your password via email or SMS — stay alert against phishing.
Learn more about AJ77 FAQ

AJ77 is one of Bangladesh's most trusted online gaming and betting platforms. Our FAQ section is designed to help you find answers to any question quickly and easily — from registration and payments to bonuses, gaming, and security, all covered in plain English.

Every day, thousands of Bangladeshi players enjoy safe gameplay and withdrawals on AJ77. Our payment system is fully automated — deposits and withdrawals via bKash, Nagad, and Rocket are processed within minutes. No hassle, no long waits.

If you can't find your answer in the AJ77 FAQ, our 24/7 live chat support is always ready to help. Get in touch and have your issue resolved within minutes. We want your AJ77 experience to always be smooth and secure.

Contact support
Live chat support is available 24/7. For the fastest resolution, use live chat.
Email Support: [email protected]
Quick Links
Security Tips
  • Use a strong password
  • Never share your password
  • Avoid logging in on public Wi-Fi
  • Use official AJ77 links only
  • Do not click on suspicious links
Supported payments
bKash
Nagad
Rocket
Crypto
Still have questions?

Our Bengali-speaking support team is available 24 hours a day, 7 days a week.

Live chat Register
Get Started Now

Join AJ77 Today

Join thousands of Bangladeshi players and bet safely on AJ77. Register in just a few minutes, claim your welcome bonus, and start playing your favorite games.

Register Now Login View bonuses
বাংলা